Your Questions, Answered

Find answers to your most pressing questions about our installation process, warranty and more.

Our Experts Answer Your Questions

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When deciding if you need to replace your old windows, watch for these few key warning signs that tell you it’s time to upgrade your home with new windows:

  • • Windows are hard to open and close
  • • You feel a draft, even when the windows are closed
  • • Your monthly utility bills have increased
  • •Condensation forms on the inside of your window
Should you experience problems with your replacement windows, we can help you quickly resolve most of them when you check out our Virtual Help Center page. Here you can find videos and guides that address some of the most common questions we receive. If you need further assistance, feel free to contact our showroom during normal business hours.

Yes. Replacing your old windows with new Hero Construction replacement windows can help raise the value of your home for a high return on investment.

At Hero Construction Group, we proudly offer a wide range of window styles for our customers, from traditional to contemporary. All of our windows are built for easy operation, improved curb appeal and increased energy efficiency. Explore our window styles and discover the best fit for your space.

Your home deserves a product that provides protection against outdoor elements, which is why we craft our windows using durable, vinyl frames. Vinyl withstands harsh weather conditions and requires little maintenance for easy cleaning. The combination of functionality, beauty and affordability makes vinyl windows a popular choice for homeowners everywhere.

No. Hero Construction Group does not provide repair or replacement services for window screens or broken window glass. (If you are a Hero Construction customer, please contact us to discuss your product warrant)


Yes. Hero Construction Group offers a wide selection of color options, glass designs and door styles to personalize your home. You can easily match your style and individual taste. Explore our door styles to customize your home’s look.

Yes. Our replacement doors offer excellent thermal insulation to keep your home consistently comfortable throughout the year. Crafted with superior weatherstripping and Low-E glass, our energy-efficient doors retain heat in the cooler months and reflect it in warmer months.

Hero Construction Group offers a large selection of replacement door options. Some styles swing outward while other styles slide left to right for space-saving operation. No matter the door style, you can expect easy operation for everyday use.


Most homeowners complete home improvement projects in spring and fall, but Hero Construction Group provides replacement services throughout the year. In fact, we complete cold weather installation during the winter months.

Most installations will be completed in as little as one day. On the day of your installation, we’ll quickly and carefully replace your old products with your new windows, doors or roof. Once installed, we’ll provide a final clean up before reviewing the finished product with you.

Preparing for window installation is easy when you choose Hero Construction Group. On the day of your installation, follow these steps to get ready:

  • • Remove furniture from the window or door that is being replaced
  • • Keep small children or pets away from the job site
  • • Ensure a homeowner is on-site to answer any questions or concerns

Yes. When it comes to installing your new windows, doors or roofing, our factory-trained installers are here to ensure you receive the smoothest installation possible.


Hero Construction Group offers flexible financing options to help you enjoy your new replacement products when you want them. Your Sales Hero  will work with you to find the best payment plan for your project.

During your free in-home estimate, you’ll receive the price of your replacement products. Every project is custom so we are unable to give specific pricing information over the phone or online.

Yes. Hero Construction Group doesn’t make you wait to renovate your home. With our special offers, we make replacing your windows, doors or roofing more affordable than ever. Learn more about our special offers on our pricing page.


Yes. When you purchase Hero Construction products, you’re getting much more than new windows, doors and roofing. Just as important, you get the peace of mind that we’ll stand behind our products with our best Lifetime Craftsman Guarantee.

Yes. Designed with energy-efficient features, our replacement products help to lower your energy bills, keeping your home comfortable year after year.
Determine your predicted savings by using our savings calculator found on our energy efficiency page.

Our estimate process is simple. If you choose an in-home estimate, a Sales Hero will come to your home to discuss the best replacement options to fit your budget as well as your style. Our expert will ensure all your questions are answered, spending the time to provide product demonstrations and inform you on energy-efficient opportunities.